Code of Conduct

1. Definitions

  • 1.1.  NUTRICOM Consultancy is a natural person who renders advice services in the relation to the ‘client’.
  • 1.2.  The ‘client’ is the natural person or legal entity with whom the assignment agreement was signed by the consultant.
  • 1.3.   The ‘contract’ is an agreement between the client and NUTRICOM Consultancy which the nature, scope and intended outcome of the work describes.

2. Integrity

  • 2.1.  Integrity is a core value for NUTRICOM Consultancy and it is held to act with integrity by complying with written and unwritten norms and values.
  • 2.2.  Nutricom Consultancy ensures a relational independence, both tangible and intangible. Openness and transparency are necessary to clarify the relational independence.

3. Expertise and equality of service

  • 3.1.  NUTRICOM Consultancy will use its expertise and working capacity as good and effective as possible for the execution of the contract.
  • 3.2.  NUTRICOM Consultancy accepts a contract only on basis of available expertise and capacity.
  • 3.3.  NUTRICOM Consultancy will take care that client’s opinion is justified by the advice and findings.
  • 3.4.  NUTRICOM Consultancy guarantees that missing expertise and capacity will be externally hired only after consultation with the client.

4. Assignment acceptance and implementation

  • 4.1.  NUTRICOM Consultancy will carry out the agreed activities with integrity and in the interests of the client.
  • 4.2.  Before accepting an assignment, the client will inform NUTRICOM Consultancy about its expectations, context and mandate of the client.
  • 4.3.  NUTRICOM Consultancy is committed to the best ability in achieving the desired outcome.
  • 4.4.  NUTRICOM Consultancy, will inform each client periodically on the progress in the execution of the contract.
  • 4.5.  If,  due to external circumstances modification of the agreement is needed, NUTRICOM Consultancy will immediately inform the client.
  • 4.6.  After finishing a contract Nutricom Consultancy will request client for a written or oral evaluation of its performance.
  • 4.7.  NUTRICOM Consultancy will not accept a contract, involving an independent and impartial advice contrary to previous commitments.
  • 4.8.  NUTRICOM Consultancy is reluctant in its judgment of people.

5. Care, confidentiality and intellectual property

  • 5.1.  NUTRICOM Consultancy maintains secrecy regarding information and knowledge given to NUTRICOM Consultancy under the contract.
  • 5.2.  In general, information of a confidential nature will only be used in the client’s interest or if law and regulatory obligations require to do so.
  • 5.3.  The information NUTRICOM Consultancy receives from the client, is confidential and can only be announced after express consent of the contracting party.
  • 5.4.  Results in any form and based on data from the client, are the property of the client.
  • 5.5.  Results based solely on prior own knowledge and research that was conducted independently of the client, remain the property of NUTRICOM Consultancy.

6. Remuneration

  • 6.1.  The remuneration will be market conform.
  • 6.2.  The fee consists of labour (hours times rate) and (reasonable and agreed) costs.
  • 7. Participation in NCC

    • 7.1.  In case NUTRCOM Consultancy is participating in one of the NCC projects the conditions of the NCC will be applied for that project.